Frequently Asked Questions
Will this damage my hair?
No. The advanced Airwave Technology protects your hair while delivering shiny, healthy, and strong results every time.
How do I use it?
1. Prepare Your Hair: Start with clean, 80-90% dried hair for the best results.
2. Select Attachment: Choose the attachment that matches your desired style.
3. Adjust Settings: Set the temperature and speed according to your hair type.
4. Style Section by Section: Work from roots to tips, applying the tool evenly.
5. Achieve Your Look: Create straight, curled, volumised, or styled hair effortlessly.
Do the barrels attachments rotate on their own?
No. The curling attachments come in two options, one for left curls and one for right curls. They do not spin by themselves.
The Lavani™ AirWave uses controlled airflow to wrap your hair around the barrel automatically, giving you smooth curls without manual twisting.
What if I’ve never styled my hair before?
No experience needed. Most customers get great results on their very first try. The Lavani™ AirWave is designed to be simple and foolproof, with guided airflow technology that practically does the work for you.
Just snap on an attachment, hold it in place, and let the tool shape your hair. If you can hold a brush, you can use the Lavani™ AirWave with confidence.
Will this work on my hair type?
Yes! The Lavani™ AirWave is engineered for all hair types, textures, and lengths. Thanks to multiple attachments like the smoother, dryer, barrels, and brushes, it adapts to fine, thick, curly, or frizzy hair with ease.
Where do you ship from?
All orders are shipped from our Australian warehouse.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 business days depending on your location within Australia.
What is your refund policy?
We offer a 30 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at contact@lavaniwellness.com.au
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.